Raise a Concern

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We Value Your Feedback

At Cross Vibe Bangkok Sukhumvit, we are committed to conducting our business responsibly, ethically, and sustainably. We encourage our guests, employees, suppliers, business partners, and members of the local community to raise any concerns relating to our environmental, social, ethical, or human rights practices.


Whether your concern involves our operations or those of our suppliers, we welcome your feedback and are dedicated to reviewing every report fairly, objectively, and confidentially.

What Can You Report?

We encourage open communication to maintain our ethical and sustainability standards. You may raise concerns related to:

Environmental impacts or pollution

Waste management and sustainability practices

Human rights or labour practices

Health and safety

Ethical business conduct

Supplier sustainability practices

Any activity that may conflict with our sustainability commitments

How to Raise a Concern

If you have a concern or would like to report an issue, please contact us via:

Anonymous reports are welcome. However, providing your contact details may help us investigate and respond more effectively.

Our Commitment

We are committed to:

  • Reviewing every concern fairly and objectively.
  • Protecting the confidentiality of all reports.
  • Taking appropriate corrective actions where necessary.
  • Continuously improving our sustainability performance.
  • Ensuring that no person will face retaliation for raising a concern in good faith.